Thank you for visiting www.MakerSoulhk.com (“Website” or the “Site”) operated by MakerSoul Hong Kong Limited (“MakerSoul”, “MakerSoul HK”, “us”, “our” or “we”). Please review the following Terms and Conditions, Privacy Policy and Frequently Asked Questions (FAQs) carefully before browsing and using the Site. Access to and use of the Site and the products and services (collectively, the “Services”) are subject to the following Terms and Conditions.

By accessing or using the website, you have agreed and accepted (and you are regarded as having agreed and accepted) to these terms and conditions, which may be amended from time to time without prior notice, effective upon its posting on the website. If you do not agree to all the terms and conditions, please do not use the site.

Product Descriptions

All descriptions, images, references, features, content, specifications and prices of Products and services described or depicted on this Website, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of the Products, including the applicable colors; however, the actual color you see will depend on the devices (including computer, mobile phone, tablet or otherwise, collectively "Devices"), and we cannot guarantee that your Devices will accurately display the applicable colors. The inclusion of any Products or services on this Website at a particular time does not imply or warrant that these Products or services will be available at any time.

Stock Limitations

When we are unable to ship an item that you have ordered, we may cancel that part of your order or provide other options for you accordingly. We work hard to keep our stock levels as accurate as possible. Occasionally, errors may occur.

No Changes

Please note that we cannot make or accept any changes (including delivery address, size, colour of the Products) once your order has been placed.

Right Not to Accept Orders

Fulfilment of all orders on the Website is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel an order by written notice to you in the following situations (which list is not intended to be exhaustive), without being liable for any damages or costs other than repayment of any amount received from you in relation to the order we have cancelled:

The Product is not available;
Your billing information is not correct or not verifiable;
Your order is flagged up by our security systems as an unusual order or an order susceptible to or suspected of fraud;
We could not deliver to the address provided by you;
We believe that you are a reseller;
There was an error in the price display on the Website;
In the event of misspelling, pricing or other errors or mistakes in the Website information; or due to circumstances or events beyond our control.
Inability to obtain payment
 

Payment Method

You can pay for the Products by the payment method as indicated in the checkout page. If you have a promotion code, please enter it in the checkout page in the 'Promotion Discount' field and click on 'Apply'. Please check the expiry date of your promotion code before using it. Please note that you cannot use more than one promotion code for the same purchase order. Not all Products and not all sales of Products are eligible to the promotion code.

Shipping costs

You agree to bear the costs for delivery of the Products you order including the costs of the Carrier. The shipping costs will depend on the quantities, weights, price and places where the Product(s) is/are to be delivered, which are set out as follows: HKD 30 or above will be charged for each item and it will be calculated together at the checkout page. Extra shipping fee will be charged for large and heavy items. Please refer to the checkout page.

Total Price

The total price specified in the final checkout screen includes shipping costs, if applicable. This total price will be recorded in the Order Confirmation. If payment is made by credit card, such total price will be reflected on your bank statement.

Price Changes

The prices of the Products will be as displayed on the Website. Prices may change from time to time. If an item has been reduced in price after purchase, there will be no credit.

Retention of Ownership

Any Products purchased from the Website remain the property of MakerSoul until the payment process in the Website is completed and it is delivered to the Carrier (as defined below).

Shipping services

Your order from our website will be delivered by our assigned shipping company to your given address.

For further details, please read our Order Information for further details.

Return/ Exchange of products

All products purchased at our online shop cannot be returned, refunded or exchanged.

Same Products could be exchanged with different size within 7 days of purchase in the presence of receipt.

The Products are in original condition (for example, the Products are kept intact, unused, unwashed or unaltered or no stains on the products) and the conditions for re-sale of the Product has not been affected

For further details, please read our Order Information for further details.

Disclaimer of warranties

The website and any products or services made available through the website are provided to you "as is" without any warranties of any kind, whether express, implied or statutory. You agree that you must evaluate, and that you bear all risks associated with, the use of the website, including without limitation, any reliance on the accuracy, completeness or usefulness of any materials available through the website. MakerSoul Hong Kong limited, suppliers and service providers disclaim all warranties with respect to the website and any product or service (including without limitation, third party products and services) obtained through the website, to the fullest extent permissible under applicable law, including the warranties of merchantability, fitness for a particular purpose, noninfringement, and title.

Third Party Links

The Site may contain links to other websites that are not operated by MakerSoul. We are not responsible for the linked websites nor do we necessarily endorse the linked website.
MakerSoul provides these links solely for your conveniences. Once you click on those links, you may be directed to the third parties’ website. Use of these third parties websites or resources will be at your own risk and subject to the terms of use and service contained within such sites.

Indemnity and Waiver

You agree to defend, indemnify and hold harmless MakerSoul and its affiliates, and the directors, officers, employees and agents of MakerSoul and its affiliates against any losses, liabilities, claims, expenses as a result of (i) your user submissions or your access to or use of the website; (ii) your breach of these terms and conditions (including but not limited to the foregoing prohibitions); (iii) your violation of any third-party right; or (iv) your violation of any applicable laws, rules, regulations, orders or ordinance of any competent authorities.
Any delay on our part in making a claim against you for any breach does not constitute a waiver of that breach or any future breaches.

Limitation of liability

Neither MakerSoul nor any of its affiliates, suppliers, or service providers will be liable for any indirect, incidental, consequential, special, exemplary or punitive damages of any kind, under any contract, negligence, strict liability or other theory, including without limitation, damages for loss of profits, use, data, loss of other intangibles, loss of security of information you have provided in connection with your use of the website, or unauthorized interception of any applicable information by third parties, even if advised in advance of applicable damages or losses. In particular, and without limitation, neither MakerSoul nor its affiliates, suppliers, or service providers will be liable for damages of any kind resulting from your use of or inability to use the website or from any content posted on the website by MakerSoul or any third party unless such damage is the result of any wilful misconduct on the part of MakerSoul. Your sole and exclusive remedy for dissatisfaction with the website is to stop using the website. The maximum liability of MakerSoul and its affiliates, suppliers, or service providers for all damages, losses and causes of action, whether in contract, tort (including without limitation negligence) or otherwise, shall not exceed hkd400.

While we try to maintain the integrity and security of the Website and the servers from which the Website is operated, we do not guarantee that the Website will be or remain secure, complete or correct, or that access to the Website will be uninterrupted. The Website may include inaccuracies, errors and materials that violate or conflict with these Terms and Conditions. Additionally, third parties may make unauthorized alterations to the Website. If you become aware of any unauthorized third-party alteration to the Website, contact us at info@makersoulhk.com with a description of the material(s) at issue and the URL or location on the Website where applicable material(s) appear.

Some jurisdictions do not allow the limitation or exclusion of certain warranties, or the exclusion or limitation of certain damages. If you reside in one of these jurisdictions, the relevant limitations or exclusions may not apply to you.

Termination

MakerSoul reserves the right to suspend or terminate your account (and delete the profile corresponding to such account and any accompanying content) or your use of this Website at any time, for any reason or for no reason. We reserve the right to change, suspend, or discontinue all or any aspect of this Website, Products and services available on or through the Website at any time without notice. You are personally liable for any orders that you place or charges that you incur or are made under your account prior to termination. We shall not be liable to you or any third party for any of the foregoing.

Any sections of these Terms and Conditions that must survive termination in order to give effect to their intent and meaning shall survive termination of these Terms and Conditions. The termination of your account shall not affect any rights of MakerSoul or any liabilities and obligations of you accrued prior to such termination.

Force Majeure

We will not be responsible for failures to fulfill any obligations under these Terms and Conditions due to causes beyond our reasonable control, including but not limited to war, terrorist attack, strike, fire, explosion, flood, earthquake or other natural disaster.

Third Party Rights

No person shall have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623, Laws of Hong Kong) to enforce or enjoy the benefit of any of these Terms and Conditions.

Governing Law and Jurisdiction

The Terms and Conditions, Frequently Asked Questions and Privacy Policy are governed by the Hong Kong SAR law.
Any dispute or claims shall be subject to the exclusive jurisdiction of the relevant courts of Hong Kong SAR.